3
ServiceNow
Operations
Focus on your core business! With our ServiceNow operating models Platform Operations and Managed Service, we operate your ServiceNow platform reliably and efficiently for you.
We offer you customized service level agreements so that you get exactly what you need!
Our operations center is your central point of contact for all concerns and emergencies in daily operations. Our various operating models are made up of certified experts and established standards. Thus, we are up to any challenge of daily platform operations.
Many years of experience in the design and operation of diverse IT systems and platforms distinguish us!
​
We take care of the daily operation, troubleshooting and the installation of security updates and new ServiceNow versions.
Depending on your needs, we offer different service times and response times, so that you always get exactly the operation that you really need!
ServiceNow
Platform Operations
​
You license the platform,
we operate it!
​
-
Separate contracts for platform and operation
-
Direct contact partners at DT Advisory & ServiceNow
-
Full flexibility of future operations
-
Direct control over the platform via ServiceNow
-
Operation and implementation from a single source
ServiceNow
Managed Service
​
We license and operate the platform!
​
-
One contract for platform and operation
-
Direct contact partner at DT Advisory
-
Clearly defined operation for several years
-
Indirect control over the platform via DT Advisory
-
Operation and implementation from a single source