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Learn more about the potential of AI

Learn how to integrate AI into ServiceNow, compare various architectural approaches, and implement best practices for successful application. Increase your efficiency and automation.

Better LLM Responses in ServiceNow: RAG vs. Prompt Engineering

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Prompt Engineering

Retrieval-Augmented Generation (RAG)

Implementation in ServiceNow

Advanced PromptEngineering Techniques

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Understand how an LLM works
Tips to improve prompts
Prompt Components
ROSES Framework
CARE Framework
ERA Framework

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