The Email Filters plugin helps assess incoming emails for potential spam by adding headers that can be used for filtering. Without this plugin, spam messages may bypass the system, leading to security risks and cluttered email workflows. Enabling email filtering improves email security and ensures only relevant messages are processed.
Resolution Steps
Install the Email Filters Plugin
Navigate to System Definition > Plugins.
Search for com.glide.email_filter.
Click Install to enable the plugin.
Configure Email Filtering Rules
Go to System Mailboxes > Inbound Email Filters.
Define conditions to mark or reject spam emails.
Use headers added by the plugin to refine filtering criteria.
Test and Monitor Incoming Emails
Verify that the plugin correctly tags spam emails.
Adjust filter settings if necessary to reduce false positives.
Enabling the Email Filters plugin helps secure the email workflow by reducing spam and preventing unwanted emails from triggering system actions. Installing com.glide.email_filter ensures better control over inbound emails and improves system reliability.
For more detailed guidance on resolving this issue, please contact us at support@dt-advisory.ch.