Outcomes
Data Sovereignty
Data stays within Switzerland or your network, according to your requirements.
Flexibility
Choose the latest open-source model or the one that provides the best performance-quality balance
Requirements
Install Standard Connector
DT Advisory’s plug-and-play connector simplifies connecting to locally hosted LLMs in Switzerland.
Install Now Assist Skill Kit
Ensure you have the necessary license from ServiceNow.
Solution Architecture
Description of the Solution Architecture
Setup 1: Use the ServiceNow LLM
•Select the “Now LLM” option within the Now Assist Skill builder to process all requests.
•The ServiceNow LLM operates from ServiceNow AI data centers (currently not available in Switzerland).
Setup 2: Bring your own model
•Install the DT Advisory Standard Connector for the local LLM.
•Choose the “DT Advisory LLM” in Now Assist Skill builder to handle all requests.
•The LLM operates locally, either in DT Advisory’s Swiss infrastructure or your own.
Need Help Integrating Your LLM with ServiceNow?
Our experts at DT Advisory are here to help you explore whether bringing your own model is the right choice for your business. We'll guide you through the best approach, ensuring optimal performance and security tailored to your specific needs. Reach out to discover how we can support your journey.
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