Lernen Sie mehr über das KI Potenzial

Erfahren Sie, wie Sie KI in ServiceNow integrieren, verschiedene Architekturansätze vergleichen und Best Practices für eine erfolgreiche Anwendung implementieren. Steigern Sie Ihre Effizienz und Automatisierung.

Better LLM Responses in ServiceNow: RAG vs. Prompt Engineering

✓ Prompt Engineering

✓ Retrieval-Augmented Generation (RAG)

✓ Implementation in ServiceNow

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Advanced PromptEngineering Techniques

✓ Understand how an LLM works
✓ Tips to improve prompts
✓ Prompt Components
✓ ROSES Framework
✓ CARE Framework
✓ ERA Framework

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Remove Hard-Coded Instance URL

Hard-coded instance URLs create migration challenges when moving configurations between environments, leading to broken links and...

4. März 20251 Min. Lesezeit

Avoid Using eval() in Script

Using eval() in scripts can execute untrusted or malicious code, posing significant security risks. It can lead to code injection...

4. März 20251 Min. Lesezeit

Reduce Execution Time of Report

Reports with long execution times can degrade system performance and impact the user experience. Inefficient query conditions cause...

4. März 20251 Min. Lesezeit

Add Explicit Order to Client Script

Client scripts in ServiceNow are often set up to change how forms behave on the client side, like hiding fields or making fields...

Restrict GlideRecord in Client Callable Script

Using GlideRecord in client-callable script includes can expose sensitive data to unauthorized users. Since client-callable scripts run...

Activate Email Filters Plugin

The Email Filters plugin helps assess incoming emails for potential spam by adding headers that can be used for filtering. Without this...