Lernen Sie mehr über das KI Potenzial

Erfahren Sie, wie Sie KI in ServiceNow integrieren, verschiedene Architekturansätze vergleichen und Best Practices für eine erfolgreiche Anwendung implementieren. Steigern Sie Ihre Effizienz und Automatisierung.

Better LLM Responses in ServiceNow: RAG vs. Prompt Engineering

✓ Prompt Engineering

✓ Retrieval-Augmented Generation (RAG)

✓ Implementation in ServiceNow

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Advanced PromptEngineering Techniques

✓ Understand how an LLM works
✓ Tips to improve prompts
✓ Prompt Components
✓ ROSES Framework
✓ CARE Framework
✓ ERA Framework

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Remove DOM Manipulation from Client Script

Introduction Direct DOM manipulation in ServiceNow client scripts can lead to maintainability issues , especially after instance...

4. März 20251 Min. Lesezeit

Replace GlideRecord.getRowCount() in Server Script

Using GlideRecord.getRowCount() to count records in ServiceNow retrieves all matching rows , which can lead to performance and...

4. März 20251 Min. Lesezeit

Replace Deprecated Logging Methods in Scoped App

In ServiceNow scoped applications, using gs.log() can lead to script failures because it is not supported in scoped environments....

4. März 20251 Min. Lesezeit

Add Explicit Order to Client Script

Client scripts in ServiceNow are often set up to change how forms behave on the client side, like hiding fields or making fields...

Restrict GlideRecord in Client Callable Script

Using GlideRecord in client-callable script includes can expose sensitive data to unauthorized users. Since client-callable scripts run...

Activate Email Filters Plugin

The Email Filters plugin helps assess incoming emails for potential spam by adding headers that can be used for filtering. Without this...