Lernen Sie mehr über das KI Potenzial

Erfahren Sie, wie Sie KI in ServiceNow integrieren, verschiedene Architekturansätze vergleichen und Best Practices für eine erfolgreiche Anwendung implementieren. Steigern Sie Ihre Effizienz und Automatisierung.

Better LLM Responses in ServiceNow: RAG vs. Prompt Engineering

✓ Prompt Engineering

✓ Retrieval-Augmented Generation (RAG)

✓ Implementation in ServiceNow

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Advanced PromptEngineering Techniques

✓ Understand how an LLM works
✓ Tips to improve prompts
✓ Prompt Components
✓ ROSES Framework
✓ CARE Framework
✓ ERA Framework

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Add Explicit Order to Client Script

Client scripts in ServiceNow are often set up to change how forms behave on the client side, like hiding fields or making fields...

4. März 20251 Min. Lesezeit

Now Assist Skills: Custom or Out-of-the-Box?

What Is the Difference? The out-of-the-box (OOTB) Now Assist Skills, such as resolution note generation for ITSM or case summarization...

17. Sept. 20241 Min. Lesezeit

Solution Brief: Bring Your Own Model

Outcomes Data Sovereignty Data stays within Switzerland or your network, according to your requirements. Flexibility Choose the latest...

11. Sept. 20241 Min. Lesezeit

Add Explicit Order to Client Script

Client scripts in ServiceNow are often set up to change how forms behave on the client side, like hiding fields or making fields...

Restrict GlideRecord in Client Callable Script

Using GlideRecord in client-callable script includes can expose sensitive data to unauthorized users. Since client-callable scripts run...

Activate Email Filters Plugin

The Email Filters plugin helps assess incoming emails for potential spam by adding headers that can be used for filtering. Without this...